Shipping & Returns
North American Shipments
We offer free standard shipping anywhere in North America on orders over $100, and $15 flat rate if under. Delivery times usually fall within 3-7 business days, depending on your location.
All items ship from our studio in Vancouver, Canada within two/three business days. You will receive a tracking once your items have left our studio.
We happily ship all over the world. All goods shipped overseas (regardless of dollar value) will be subject to shipping costs.
Overseas shipping (Europe, Asia, Africa, South/Central America) will carry a flat charge varying from $30-$65 depending on the size and weight of the item. Goods shipped to overseas destinations usually arrive within 14 business days.
Want your new August Linen goods ASAP? We don't blame you!
Express shipping with DHL is also available at checkout. Delivery is overnight to most of the USA, and 2-3 days to most other parts of the world. If DHL does not ship to your country, please don't hesitate to get in touch – we are happy to ship with a courier of your choice.
Additional duties and taxes may be charged by your local customs authorities, and are not included in your order total. We encourage you to research what fees may be in place in your state or country.
Any unused item with tags still attached can be sent back within 14 days. All return shipping costs are the responsibility of the sender.
Email us at firstname.lastname@example.org BEFORE shipping your return item. Please include the details of your request (including photos, where applicable), and we'll get back to you with our shipping address upon approval.
We reserve the right to refuse returns if an item is used, washed or damaged. We cannot accept returns once tags have been removed. Any unauthorized returns will be shipped back at your expense.