Frequently Asked Questions

Where are your products made?

All our goods are 100% made in Europe, by some of the most talented artisans we've been able to track down. Our fibers are grown, woven and sewn in Europe, specifically in Belgium, France and the Baltics - the regions best known for their expertise in linen.

Why linen?

Linen boasts a long list of natural qualities we love. It's exceptionally soft, durable, and effortlessly beautiful. It's also one of the most environmentally friendly fibers around, and has the remarkable quality of improving with age and use. We'd love for you to read more about the benefits here.

How long will my items take to arrive?

All purchases ship from our studio in Vancouver, Canada within two-three business days. You will receive a tracking once your items have left our studio.

We offer free standard shipping on orders over $100 to North American customers, and $15 flat rate if under. Delivery times usually fall within 3-7 business days, depending on your location. Some overseas destinations may take longer to arrive.

Express shipping is also available at checkout. Delivery is overnight to most of the USA, and 2-3 days to most other parts of the world.

Read more about shipping here.

Do you ship worldwide?

Absolutely! We happily ship all over the world with UPS and DHL. If for some reason UPS or DHL cannot ship to in your corner of the globe, drop us a line and we'll ship with a courier of your choice.

Do you accept returns?

Of course! Any unused item with tags still attached can be sent back within 14 days. Simply email us at info@augustlinen.com with the details of your request.

Read our return policy here.

Do you offer wholesale?

Yes! We love working with like-minded shops. Feel free to email us at info@augustlinen.com for more information.

Can I request a sample swatch?

We get it - it's so helpful to experience the textures and colors in person.

At the moment, we offer a select assortment of sample swatches to give you an overall sense of our products' quality. We carry swatches for many of our throws and blankets, as well as our sheet and tablecloth fabrics and colors.

You can request samples here, and feel free to email us with any specific requests. We're happy to help in any way we can.

I'd like to feature your products on my blog / website / social media.

Yes (and thanks!). Please just be sure to credit any and all photos where credit is due. If you have any specific requests or questions, feel free to email us at info@augustlinen.com.

Do you contribute products for photo shoots, editorials, or workshops?

We love collaborating with photographers, stylists and other creatives, and we would love to hear about what you have in mind! We do limit product placements, so email us with the details and we'll get back to you about our availability.

Join our Newsletter